The safety and wellbeing of our guests is a top priority for La Dolce Vita Spa.
We understand that you may be experiencing stress given the rapidly changing information on spa restrictions and cancelled or postponed public events. We want you to know that we are monitoring the coronavirus (COVID-19) situation closely, keeping those who are affected in our hearts, and are listening carefully to the questions and concerns we receive from guests such as you.
Inspired by La Dolce Vita Spa's purpose – we care for people so they can be their best – and in response to the dynamic COVID-19 situation, we would like to share actions La Dolce Vita Spa is taking to allow for more flexibility regarding your upcoming visit.
Waiving change and cancellation fees
Guided by our purpose of care, we are temporarily adjusting our policies to allow for flexibility to help you make the right decisions regarding spa visits at this time:.
Confident in Our Care
Providing safe and clean environments for our guests and colleagues is always a top priority for La Dolce Vita Spa. We remain committed to upholding the highest standards of cleanliness and want you to feel at ease when you visit La Dolce Vita Spa, knowing you’ll experience the quality you expect from our brand.
La Dolce Vita Spa has proudly announced the our Care & Cleanliness Commitment, which focuses on the safety and wellbeing of colleagues and guests in a COVID-19 world and beyond. The commitment includes plans for spa-level health and sanitization accreditation and hygiene specialists, as well as a working group of trusted medical and industry advisors.
In addition, comprehensive COVID-19 guidance is in place at La Dolce Vita Spa, detailing how to protect against transmission of the virus (including implementing desanitization of guests and frequent cleaning of high-touch areas), and procedures in case there is a suspected or confirmed case among our guests or colleagues.
We believe in responsible and safe spa experience while staying vigilant and following procedures and protocols developed in consideration of guidance and information shared by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and other leading organizations and experts.